This Privacy Policy explains how Neon Mirage 87 Arcade & Lounge ("Neon Mirage 87", "we", "us"), 1987 Lakeshore Blvd W, Toronto, ON, collects, uses and protects personal information when you visit neonmirage87.com, make a reservation or visit the venue. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
- Reservations: your name, phone number, date and time, number of guests, preferred zone, and your confirmation that your party is 21+.
- Contacting us: your name, email address or phone number and the content of your message.
- At the door: we look at your photo ID to confirm you are 21+. We do not scan, copy or store your ID.
- VR safety waivers: your name, signature and the date, kept as a record that you received the safety briefing.
- Payments: card payments are handled by our payment processor. We do not store full card numbers.
- Security cameras: the venue uses video surveillance for safety. Signs mark monitored areas.
2. How we use it
- to confirm, manage and remind you about reservations;
- to answer your questions and requests;
- to keep guests and staff safe and meet our liquor licence obligations;
- to send news and offers, only if you have opted in. You can unsubscribe at any time.
We do not sell or rent your personal information.
3. Website, cookies and third parties
neonmirage87.com does not use advertising or tracking cookies. The site may store small settings in your own browser. To display the page, your browser loads fonts from Google Fonts and page styling from a public content delivery network (CDN); these providers receive your IP address as part of a normal web request. Promo codes from the mini-slot game are created in your browser and are not linked to your identity.
If we add analytics or other tools in future, we will update this policy before they go live.
4. Sharing
We share personal information only with service providers who help us run the business (for example, our booking, email or payment providers), only as much as they need, and under agreements that require them to protect it. Some providers may store data outside Canada, where it may be subject to local law. We may also disclose information when required by law.
5. How long we keep it
- Reservation details: up to 12 months after your visit.
- VR safety waivers: up to 2 years.
- Security camera footage: normally 30 days, unless needed for an incident.
6. Security
We use reasonable physical, technical and administrative safeguards to protect personal information from loss, theft and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
You may ask to see the personal information we hold about you, ask us to correct it, or withdraw consent for marketing at any time. We will respond within 30 days. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
8. Age
Our venue and website are for adults aged 21 and over. We do not knowingly collect personal information from anyone under 21.
9. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it last changed.
10. Contact
For privacy questions or requests, email [email protected] or write to: Privacy, Neon Mirage 87, 1987 Lakeshore Blvd W, Toronto, ON M8V 1A1.